Welcome to Stacey J. Kruger, M.D. & Associates

We hope to make you experience in the office pleasant, professional and as expedient as possible, while providing the highest quality of medical care. We hope you find this information helpful.

Upon arrival and check-in, new patients will be asked to read our privacy policy statement and sign a release as required by federal HIPPA guidelines. We recommend that you arrive at least 30 minutes prior to your appointment time so that you can read this form carefully, review your insurance information with our staff and be seen on time. All new patients receive dilated examinations that can take over an hour to complete. Please plan accordingly.

Our office participates with many major insurance carriers. Patients should bring their insurance card and any referrals or authorizations as required by your plan, to your appointment. If these items are missing, we may not be able to see you at your scheduled time or at all. All payments are due at the time of service; this includes co-payments and charges applied toward unmet deductibles. Personal checks as well as Visa, Mastercard and Discover credit cards are accepted.

Claims are submitted directly to the plans we participate with. If we do not participate with your insurance plan, payment in full will be expected at the time of service. If you choose to submit your own claim, any payments we receive will be refunded to you. Payment for balances deemed patient responsibility is due upon receipt of the statement. If a payment plan is needed, our office can arrange a payment plan. Balances unpaid for more than 90 days will be referred to a collection agency. We, however, always prefer to work with our patients.

If you do call the business office, depending on the call volume, you may be prompted to leave a message. Responding to your inquiries is very important to our office. In most cases, you will receive a return call within 24 hours. However, depending on the issue, additional time to research your account may be necessary. You may also contact us via email through this web site.

Thank You,
Nancy Dagher, Office Manager